The Beachcomber Guarantee

The Beachcomber Hot Tub Guarantee

Have you ever purchased a big ticket item, discovered a problem you believed should be covered by the warranty only to find out that you didn't read the fine print and what you really got was a pro-rated, limited warranty with exclusions?

At Beachcomber our "No Fine Print Guarantee" versus the industry standard Limited Warranty protects you. We just wouldn't feel good about not looking after you, and so we are very proud of the leadership position Beachcomber's Guarantee has taken!

Beachcomber Service
If you should ever have cause to refer to your guarantee, we want it to be the least of your worries. Beachcomber Kingston utilizes our own staff to look after all your service requirements.
30 Day Exchange Policy
If within 30 days of receiving your Beachcomber Hot Tub, you are not completely satisfied with the model that was chosen we will gladly exchange it for another more suitable model.
30 Day Money Back Guarantee

If within 30 days of receiving your Beachcomber Hot Tub, you are not completely happy with your purchase, we will remove your Beachcomber Hot Tub and provide you with a 100% refund of your hot tub purchase.

With the exception of the fee associated with delivery and removal, water chemistry provided, GFCI box and breaker and the cover remover.

This refund will be returned to the customer in a timely manner and at the owners discretion.

6 Month Relocation Guarantee
If within the first 6 months of receiving your Beachcomber Hot Tub, you decide to relocate it in your own backyard, we will gladly move it at no cost to you.
Water Product Guarantee
If for any reason you are not totally happy with your Beachcomber water care program, we will happily replace the water treatment products with those of a different Beachcomber program.
Worldwide Guarantee
Beachcombers standard guarantee applies to every hot tub model they build. There is not a different level of service for different level of hot tub model. From entry level to top of the line, every Beachcomber Hot Tub is manufactured in precisely the same manner. Same level quality, same level coverage!

Open Beachcomber Worldwide Guarantee PDF
Premium Guarantee
Purchase Beachcombers extended Guarantee and gain three more years. A small price to pay for the added comfort of extra protection.

Open Beachcomber Premium Guarantee PDF

Tip: To download the PDF guarantee; right click the link above and choose "Save Target As..." which will allow you to save it to your desktop.

Adobe Acrobat or other PDF viewing program is required.